(e-)Accessibility Research from the Perspective of the Tourism, Sport and Leisure Industries

Markus Lassnig, Mark Markus, Kerstin Matausch, Franz Pühretmair, Andreas Strasser (2008): (e-)Accessibility Research from the Perspective of the Tourism, Sport and Leisure Industries -Selected Project Results and Future Focus of the e-Motion Competence Centre. In: Lecture Notes in Computer Science. Proceedings of the 11th International Conference on Computers Helping People with Special Needs. Berlin / Heidelberg: Springer. ISBN: 978-3-540-70539-0

This paper presents selected research results of the project “Accessible Sport Regions” and outlines the future (e-)accessibility research initiatives within the e-Motion competence centre. Based on the empirical research, the project establishes a relation between the considerable accessibility market and the relatively small number of current tourists with disabilities in the region of Salzburg, indicating large unexploited potentials. According to experts, even moderate investments in accessible services and infrastructure could yield high returns. A disproportion between the provision of and demand for accessible infrastructure will be discussed. To provide an insight into the nature of measures for an tourism industry accessible to people with disabilities, the barriers from the perspective of tourists with disabilities across the tourism service-chain were analyzed.

Link to this chapter: springer.com

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